Please read these policies carefully as many have changed from last year. By accepting these policies, you agree that these policies will apply to any purchase of services from Ensemble Schools FL, LLC dba Vantage Pointe Dance (“VPD”), whether for yourself or on behalf another person, and you and any other such person will be bound by these policies and any other terms of such purchase.

REGISTRATION
Register Online at: https://www.ensembleschools.com/vantage-pointe-dance/

Registration will also be accepted in person at the studio.

REGISTRATION FEE

A registration fee of $75 is required to participate in classes at VPD and is charged at the time of registration. Registration Fees are non-refundable and non-transferrable. 

TUITION FEES & PAYMENTS

• At Vantage Pointe Dance Studio, tuition is calculated as a flat, annual rate that is divided into monthly payments. This means that we factor in holidays, studio closures, and typical absences at the start of the season—so tuition is not based on individual class attendance, but rather on enrollment in the program as a whole. Tuition fees are paid monthly on the first. 
• After registering (paying first month’s tuition + registration fee), monthly tuition must be paid by automatic EFT or automatic credit card payment. Tuition will be debited from your account (or charged to your credit card) on or around 1st of each month. 
• Accounts not paid within 10 days of due date are subject to an accruing 5% monthly finance charge and discontinued services until paid. Accounts more than 60 days past due may be submitted to collection services. In the unlikely event that your account becomes delinquent and is referred to our outside collection agency, you agree to pay all cost of collections, attorney fees and court cost.
• In order to ensure consistency and growth for dancers in their weekly dance curriculum all dancers are enrolled for an entire season (date of enrollment – Recital) or at minimum one semester.

*Semester 1: August-December / Semester 2: January-May of the dance season.*

ROLLOVER MEMBERSHIP
For your convenience, and to reserve space for the following season, seasonal registration fees will be automatically renewed and applied to your account on May 1, unless a Membership Change form is completed in the office a minimum of 10 days prior.

WITHDRAWAL FROM CLASS
The full dance season runs August to June and students benefit from participation for the entire season. Dance is a sport that requires consistency for growth to occur. When dancers leave mid-semester, it does affect the rest of the dancers and the teacher in the class, so we try to avoid that when at all possible to ensure success for all. The semester terms are August-December and January-June. At any point, you can request the withdrawal form by emailing info@vpdancestudios.com. The form must be submitted by the 20th of the month in order to ensure you are not charged for the next month’s tuition. Vantage Pointe Dance reserves the right to terminate lessons to any students without notice. In such a case a refund for unused lessons will be given.

PRIVATE LESSON CANCELLATION POLICY
All private lessons canceled with more than 24 hours’ notice will receive a full studio credit or rescheduling of the lesson. No-show lessons or lessons canceled with less than 24 hours’ notice will be charged the full amount.

RESCHEDULING AND SUBSTITUTION

• VPD reserves the right to provide a substitute or replacement teacher as VPD may deem necessary.
• VPD reserves the right to reschedule or combine classes.
• VPD reserves the right to deliver class content via an online system in the event that classes are not able to be conducted live for any reason. 

REFUNDS/CREDITS ON ACCOUNT

• Tuition & Registration Fees are not refundable for any reason. Refunds are only issued when VPD cancels a class due to low enrollment.
• Account credit will be issued when the student or parent initiates the schedule change. Credit will be applied to any VPD tuition or fees due within one year.

SAFER STUDIO POLICY
VPD requires all staff and students to stay home when they are ill or experiencing any symptoms associated with any illness or communicable condition. In order to reduce community spread of COVID-19 and other communicable illnesses and conditions, we follow best practices and recommendations from our local health department and from our industry associations – More Than Just Great Dancing!® and Youth Protection Advocates in Dance. VPD focuses on a hierarchy of measures beginning with keeping ill people home, followed by frequent hand cleaning and good hygiene practices, studio cleaning & disinfecting, and curricular and facility adaptations when and where necessary. In the event a class is unable to be held at the studio, classes will convert to an online learning platform until in-studio classes can resume. VPD is committed to providing a safer dance studio experience. Accordingly, VPD emphasizes “safety first,” and that it is each member and each member’s parent/guardian’s responsibility to promote safety in the dance studio to the extent that such promotion is within their control. By remaining safety-conscious, all members and their parents/guardians can protect themselves and their peers. All members and their guardians are encouraged to bring any concerns relating to health and safety to VPD personnel, regardless of how minor the concern may be, as prompt reporting enables VPD to assess and, if necessary, revise/correct any potential health or safety hazards. VPD will continue to monitor and update its policies relating to the health and safety of all persons involved with VPD, and will continue to take all commercially reasonable steps to advance the health and safety of all members and other persons.

LOST AND FOUND AND SECURITY

• A lost and found tub is located in the back hallway. Please check the lost and found regularly as all lost and found items are donated to Goodwill on the 30th of each month.
• Security cameras are located in public areas for safety and security. VPD does not make security or video data available to students or parents.
• VPD is not responsible for any lost or stolen items. Please do not leave belongings unattended.
• Dancers are encouraged to take dance bags into classrooms with them. Leave all valuable items at home. VPD is not responsible for lost or stolen items left unattended

SPECIAL COMMUNICATIONS
At VPD we go to great lengths to keep you informed and up to date on regular studio happenings:

• Weekly E-Newsletters, Email, Text Messages, Facebook, Instagram and Lobby Communication Center
• Follow @vantagepointedance on Facebook and @vpd_studio on Instagram for weekly updates
• Questions – We are happy to answer any questions you may have regarding your dancer or our programs. Let us know if we can help you in any way.

ATTENDANCE & MAKE UP POLICY
Regular attendance is vital to student progress and group choreography. Please make every effort to attend each class. Dancers have 30 days to attend any class that matches their age group to make up for their missed class. There will be no refunds on tuition for missed classes. If you miss more than two of the final eight classes before recital you may be dismissed from participating in the recital routine at the discretion of the teacher. Please report all absences via email or by calling the studio.

EXTREME WEATHER OR UNEXPECTED INTERRUPTION OF CLASSES
In the event of extreme weather or events beyond our control, such as power outages, an email will be sent and an Instagram post will be made by 2:00pm if classes are canceled. Please note we do not necessarily follow school closings. Any canceled classes may be made up on your own time from our regular schedule of in-person and on-line classes based upon availability. In the event there is not a make up class available, a replacement class will be scheduled.

DRESS CODE
Proper attire, shoes and hair etiquette are required for all classes. Failure to wear required dance wear to class could result in students being asked to sit out the class. Repeated failure to wear required dance wear could result in the termination of lessons. Students are not permitted to wear jeans or shoes worn on the street or outdoors to any class. For safety reasons, dancers and tumblers are not allowed to wear any jewelry. Long hair must be pulled away from the face. Dress code is available in the Parent/Student Handbook and on the Class Schedule sheets.

SPRING RECITAL COSTUME ORDERS/EXCHANGES

• All classes have a costume unless noted on the schedule
• Students are measured for costumes in classes in the fall and they will be delivered to you during Costume Week in February or March. Costumes will be fitted to each dancer prior to costume week by a VPD staff member. Minor alterations for straps and pant lengths are included. Any other alterations will be at the discretion of the director. Costumes are not custom made, therefore the fit will not be a custom fit.
• If your dancer transfers or adds a class after the costume has already been purchased, you will be responsible for purchasing a costume for their new class. We will do our best to sell the original costume to another dancer, but make no guarantees.
• Recital t-shirts, recital costumes and recital tickets are the only costs associated with recital. All other options are not mandatory. 

MAKEUP CLASSES

• Dancers have 30 days from the date of the missed class to complete a make-up. No credits will be issued for missed classes. 
• Make-ups can be done in any class that matches their age group and style level.
• Our front desk team is always happy to help you find the best class option for your dancer.

SPRING RECITAL

• Each May, we end our season with our fully-staged, professional Spring Recital. All students are automatically registered for the annual Recital in May. Participation in the recital is not required, however, it is highly encouraged as it is a positive experience for everyone involved.
• Spring Recital dates and mandatory rehearsal dates are published on our Recital Website and in Newsletters. Specific show assignments are published on our Recital Website beginning in March. 
• Tickets will be available for purchase through a ticketing service starting in April (date TBA). Ticket prices typically range from $30-$40.

CARE OF STUDENTS
The school is not responsible for providing before or after class care for students. Students are not to be left at the school for excessive time periods before or after their classes. Students 2-7 years old should be escorted by a parent/guardian into the studio and meet their teacher in the lobby before class. All parents are responsible for making sure their child safely enters our school, regardless of their age. Students are NOT allowed to be dropped off at the curb with the assumption of VPD staff and/or faculty being present. Parents/Guardians are requested to be in the school’s vicinity within 5 minutes of their child’s dismissal from class. A courtesy call should be made if the parent/guardian of the student will be late, allowing the instructor and student to be notified in a timely manner. Dancers with multiple classes in a night should bring homework, a book to read or other activity to quietly occupy any time between their classes.

CELL PHONES
We ask that all students leave their cell phones at home. Students are welcome to use the studio phone to communicate with parents when necessary or vice versa. Cell phones, under no circumstances, are ever allowed in bathrooms or dressing rooms, or rooms used as dressing rooms during special events. VPD is not responsible for any content students access on their cell phones or other electronic devices while at the studio. Cell phones not turned in to the front desk and found, will be held for safe keeping at the front desk and returned to the student at the end of their final class.

CLASS PLACEMENT
Class placement and advancement are determined solely by the instructor. Dance education requires “hands-on” instruction as well as verbal instruction. Instructors will regularly correct your child by touching their arms, legs, feet, hips, back and head to move them to the correct position. Instructors will also verbally correct your child during the class and offer encouraging feedback. Students will spend an average of 2 years in each graded technique level – a learning year and a leading year.

RELEASE

• I have read and agree to abide by Ensemble Schools FL LLC dba Vantage Pointe Dance (herein VPD) policies, including the policies regarding tuition, membership fees, auto-renewal, service delivery, late charges, refunds, costume fees, attendance and dance attire
• I understand that VPD reserves the right to refuse instruction to anyone not abiding by VPD policies