Policies
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Group Classes
- We do not offer make-up classes for missed group sessions.
- Group class tuition is non-refundable after the first class of Session 1, and non-refundable at any time for all subsequent sessions.
- The materials fee is non-refundable.
- Partial enrollment is not permitted.
- For your convenience, we will automatically re-enroll your student in the next session of their group class unless you notify us otherwise.
- A reminder email will be sent two weeks before the auto-enrollment date to give you ample time to withdraw.
- Failure to notify us will result in non-refundable tuition being charged for the next session.
- A reminder email will be sent two weeks before the auto-enrollment date to give you ample time to withdraw.
Private Lessons
- We have a strict 24-hour cancellation policy.
- To cancel a class, email the office at info@melodydoremi.com at least 24 hours in advance. Text requests are not valid.
- Cancellations made to the teacher (verbally or in writing) will not be accepted.
- Refunds or credits are not issued in place of makeup lessons.
- To cancel a class, email the office at info@melodydoremi.com at least 24 hours in advance. Text requests are not valid.
- Classes canceled with less than 24 hours’ notice are not eligible for makeups, credits, or refunds.
- Each student is allowed up to 5 makeups per calendar year (January 1 – December 31).
- Unused makeups do not roll over into the next year.
- Once a makeup is scheduled, it cannot be rescheduled.
- Unused makeups do not roll over into the next year.
- After 5 cancellations, additional missed classes will not be made up or refunded.
- Makeup classes may be conducted over Zoom or with a substitute teacher, depending on availability.
- If your child is sick, please stay home and contact the office — we can move the class to Zoom for that day.
Please refer to the Withdrawals and Vacations sections below for further information.
Vacations
- You may choose to:
- Hold your lesson slot by continuing tuition payments during your vacation.
- Release your slot by pausing tuition; however, your lesson time will not be held. You’ll need to reschedule upon return.
- Hold your lesson slot by continuing tuition payments during your vacation.
Withdrawals
We understand that circumstances change, and sometimes students may need to withdraw from our program. To ensure a smooth process for all parties, please review the following withdrawal policy and procedures:
Notice Requirement
We require two weeks’ written notice for all withdrawals.
Valid Method of Notification
All withdrawal requests must be submitted via email to: info@melodydoremi.com
Please note:
- Verbal, written, or text messages sent to teachers are not valid and will not be processed.
- The two-week notice period begins only once a written request is received by our administrative office.
Media Release
Melody Academy of Music reserves the right to use students’ photos and/or performance footage in public spaces, advertisements, and online content.
Sibling Discount
The discount applies only to siblings after the first student paying regular tuition.
- When one student pays full tuition, each additional sibling receives:
- $15 off per month for private lessons (effective after the first full month)
- 5% off group class tuition
- The discount applies only to siblings after the first student paying regular tuition.