Policies

GET STARTED

music teacher teaching the young kid how to play the flute

Group Classes

We do not have make-up classes for missed group classes.
Group class tuition is non-refundable after the first class for Session 1 classes, and non-refundable at any time for subsequent sessions.
Materials fee is non-refundable.
No partial enrollment.
For your convenience, we will automatically carry your student’s registration forward to the next session of their group class unless you notify us otherwise. We will send a reminder email [2] weeks before the auto-enrollment date to ensure you have plenty of time to give withdrawal notice. Failure to provide notice will result in non-refundable tuition being charged for the subsequent session.

Private Lessons

We have a strict 24-hour cancellation policy. If you need to cancel a class due to prior commitments, please email the office (info@melodydoremi.com) at least 24 hours before the class. Verbal and/or written requests to the teacher will not be accepted. Refunds or credits are not offered in lieu of makeup lessons. Class tuition will not be refunded.
Classes canceled with less than 24 hours notice are not eligible for makeup lessons. Classes canceled with less than 24 hours notice are not eligible for makeup lessons, class credit, or refunds of any kind.
Each student is allowed a total of 5 cancellations and makeup lessons throughout the calendar year (January 1 – December 31). Makeups do not roll over to the following year and must be used within the calendar year. Once a makeup class time has been confirmed, we cannot reschedule the makeup class.
After the 5 makeups and cancellations have been used, canceled classes will not be refunded, credited, or made up. (See flowchart for further clarification.)
Makeup classes may be taught as Zoom classes or with another teacher due to teachers’ restricted availability.
If you are sick, stay home. Contact the office, and we will move the class to Zoom for that day.
For vacations of two weeks or more, email the office at least two weeks prior to your vacation. We will not accept verbal and/or written requests to the teacher.
To hold your lesson slot with your teacher, you may opt to continue tuition payments for the duration of your vacation.
If you choose not to be billed for the duration of your vacation, we will not hold your lesson slot. Contact the office upon your return to schedule a new lesson time.
We require two weeks’ notice for withdrawals; please send your written request to the office.

Makeup Class/Cancellation Policy

We have a strict 24-hour cancellation policy. If you need to cancel a class due to prior commitments, please email the office (info@melodydoremi.com) at least 24 hours before the class. Verbal and/or written requests to the teacher will not be accepted. Refunds or credits are not offered in lieu of makeup lessons. Class tuition will not be refunded.
Classes canceled with less than 24 hours notice are not eligible for makeup lessons. Classes canceled with less than 24 hours notice are not eligible for makeup lessons, class credit, or refunds of any kind.
Each student is allowed a total of 5 cancellations and makeup lessons throughout the calendar year (January 1 – December 31). Makeups do not roll over to the following year and must be used within the calendar year. Once a makeup class time has been confirmed, we cannot reschedule the makeup class.
After the 5 makeups and cancellations have been used, canceled classes will not be refunded, credited, or made up. (See flowchart for further clarification.)
Makeup classes may be taught as Zoom classes or with another teacher due to teachers’ restricted availability.
If you are sick, stay home. Contact the office, and we will move the class to Zoom for that day.

Vacations

For vacations of two weeks or more, email the office at least two weeks prior to your vacation. We will not accept verbal and/or written requests to the teacher.
To hold your lesson slot with your teacher, you may opt to continue tuition payments for the duration of your vacation.
If you choose not to be billed for the duration of your vacation, we will not hold your lesson slot. Contact the office upon your return to schedule a new lesson time.

Withdrawals

We require two weeks’ notice for withdrawals; please send your written request to the office.

Media Release

Melody Academy of Music reserves the right to use students’ performances and/or photos of the class in public places, for advertising, and/or online.