Updated August, 2024
We are thrilled to welcome you to the Glee Family! Please review our Terms & Conditions carefully.
Billing
– Discounted first lessons are the promotional rate applied to the first lesson in a recurring subscription. The first month of tuition may be prorated.
– If we don’t hear from you after your first lesson, we assume you are ready to continue with weekly lessons.
– Tuition charged on the first of the month, unless paid for in a lump sum.
– If your payment fails, there is a 4-day grace period before applying a $25 late fee.
Cancellation for Month-to-Month Memberships
– If you want to discontinue your month-to-month membership, be sure to give us written notice by the 14th of the month.
– Notification given on or after the 15th of the month will lead to billing and enrollment for the subsequent month. There are no exceptions to this.
Recital and Show Fee: $5 per Month
– Recitals for are free to attend, and enrolled students may participate in as many as desired during the year.
– 5-7 recitals throughout the year.
– $5 Recital and Show Fee pays for set up, clean up, and staff manning the recitals. It is paid for by month-to-month and Loyalty students (not single lesson students).
– The recital fees are NOT dependent on a student’s ability to attend.
– For families with multiple students, each student will be charged.
– Charter students have a different recital fee arrangement – see the Charter Agreement.
First Lesson Pricing: Non-Refundable
– First lessons are non-refundable and assume you want a weekly lesson.
– Discounted first lesson pricing: $25 for 30-minute, $39 for 45-minute, $59 for 60 minute.
– Young Piano Semi-Private discounted first lesson is $30.
– If you want to do just one lesson and see how it goes, your first lesson tuition will follow the single lesson pricing model.
Month-to-Month Memberships
– Tuition is the same each month and is NOT dependent on how many weeks there are in that month. This means you will have 3-5 lessons each month, depending on studio closures for holidays or a 5th lesson during longer months.
– Tuition is NOT dependent on attendance.
– Glee reserves the right to adjust its tuition prices to remain competitive within the current market.
Friday/Saturday Students: Rescheduling Lessons for Recitals
– Friday/Saturday Students: There will be a few weeks during the year when your lesson may need to be rescheduled due to a recital.
– We do not offer pro-rated tuition for these months, but the make-up lessons can be used within 6 months of the original lesson date.
Make-Ups and Lesson Credits: Please don’t ask the teacher
– Lessons may only be cancelled online through Opus1, or with the office staff. Teachers are not allowed to handle scheduling.
– All schedule changes require at least 24 hours notice. Cancellations which meet this requirement will merit a make-up lesson credit. If you think your student is getting sick, cancel your lesson before the 24 hour window to ensure you receive a make-up credit.
– Glee Music Academy does not offer any make-up credits for same-day cancellation. Glee Music Academy does not allow the reschedule of any lesson to another day if within the 24 hour window.
– Make-up lesson credits and tuition credits are not provided for classes at Glee. These classes include Young Piano, Pre Glee, Glee Team, and Performance Class. These classes are held at the same dedicated time each week – no make-up opportunity exists for them.
– If you are sick, VIRTUAL IS AN OPTION: If you cannot physically make it to your lesson time, the teacher can give you an online lesson during your scheduled time. Please notify the office if you wish to have a virtual lesson on Muzie.
– If your teacher cannot make the regular lesson time due to an emergency or unforeseen circumstance, we will do our best to provide you with a substitute teacher at the same lesson time. If a substitute teacher cannot cover the time slot, students will be notified, and a make-up lesson time will be found. We do not offer tuition credits.
– If you decide to discontinue lessons, any lesson credits need to be used before the last calendar date of the final month in the subscription. After your subscription ends, your remaining lesson credits will be forfeited. You cannot use your lesson credits after your auto-pay schedule is stopped.
Virtual Lessons
– If for some reason you have connection or tech problems during your lesson, we unfortunately cannot schedule a make-up lesson. It is your responsibility to ensure your devices are ready for virtual lessons beforehand.
– Worried about tech problems? Schedule a FREE tech appointment with the office to ensure you are properly set up and prepared. If you want to do a test run with the office before your next lesson, we are happy to do that too.
Glee Schedule
Glee follows SVUSD’s school schedule for major holidays and breaks. Here is our holiday schedule:
Week of Thanksgiving – CLOSED
SVUSD Winter Break – CLOSED
SVUSD Spring Break – CLOSED
One Week in Summer, Depending on Your Teacher’s Schedule – CLOSED
Tuition takes into account these closures, and is not prorated.
Copyright and Music Purchases
– Taking music lessons involves buying music supplies. You will be expected to have sheet music or method books for lessons as you study.
– WAYS TO GET MUSIC: We have books available in our store and we offer digital music for email and print-on-demand.
– Copyrighted Materials must always be purchased and never distributed freely.
Pick Up Your Student On Time
– Please do not drop off your student more than 5 minutes early. There is no adult supervision in the waiting area, as the teachers are busy teaching.
– Pick up your students on time, especially if you are the last student of the day. If your lesson ends after the office closes, and the staff needs to wait with your child for you to arrive, you will be charged $2 per minute.
We Love to Take Pictures!
I, the undersigned parent or guardian, hereby grant permission to Glee Music Academy to use my photograph/video and/or the photograph/video of my son or daughter. This use could include Glee Music Academy’s website, newsletter, YouTube, Facebook, Instagram, or other publications without further notice, consideration, or compensation.
You Grant Us Permission
I, the undersigned parent or guardian, grant permission for my daughter/son to participate in classes/activities with Glee Music Academy. In the event of an illness or injury, I hereby authorize the instructors to decide the best course of action. I understand that by participating, there is a possibility that my daughter/son could sustain personal injury in connection with his/her participation. I hold Glee Music Academy, its staff, and teachers harmless from any and all claims of personal illness or injury that my daughter/son may sustain during participation in any event at our facility, during transportation, or at a concert. I understand that I will be solely responsible for any and all medical bills that may result from any illness or injury that he/she may sustain while with Glee Music Academy.
Muzie: Practice and Lesson Assignment Platform
– Using Muzie: Through this platform, teachers post assignments and multi-media resources for the student. This platform is browser-based and works on any phone or tablet.
– Ask the office if you need help logging in.
– If for some reason you choose not to use Muzie, you can create your own written records of notes from lessons with your teacher. The teacher will only be recording assignments in Muzie.
– For a successful learning experience, please plan on at least 4-7 days of practice per week.
Student Expectations
– Instruments: You need an instrument at home to have lessons so you can practice regularly. You should not begin lessons if you do not have an instrument in your home. We can help with suggestions or rentals.
– Arrive on time & ready: Each student is on time and ready to learn in his or her lesson. This includes bringing his or her materials to the lesson each week. If a student comes without his or her materials, the lesson time may be cut short due to the student not being prepared to learn. Lessons that have been shortened due to the student being unprepared will not be discounted in price, nor merit a make-up lesson.
Substitute Teachers
– If your teacher is sick or cannot attend your scheduled lesson, one of the other teachers in the same discipline may be his/her substitute teacher for the day. We only hire qualified and friendly teachers, we will do our best to notify you if this circumstance arises.
– In the event that your teacher unexpectedly needs to leave Glee, we will find a replacement teacher. A change in teachers does not change the notice needed to cancel month-to-month contracts, nor does it change the commitment of the Loyalty agreement.
Communication For You and Your Student
– It is the responsibility of the student and/or parent to check their email/SMS correspondence regularly, and to check the Glee Events Calendar. Schedule changes to recitals, classes, shows, and lessons are communicated within the Glee Insider newsletter. If your email changes, please inform us of the change. It is common to have a parent AND a student on the email list.
POLICY CHANGES
Our policies may change from time to time. In the event of a change we will be sure to post in the Glee Insider.