General Lesson Agreements

1) Rescheduling Lessons and Makeup Lessons:

  • To reschedule a lesson, kindly provide a 24-hour notice. This allows us to transfer your lesson credit to a different date.
  • Rescheduled lessons are considered “makeup lessons.”
  • Makeup lessons can be scheduled 7 days before or after your regular lesson, subject to teacher and student availability.
  • Once rescheduled, these makeup lessons cannot be rescheduled again.

2) Cancellations:

  • Cancellations within the 24-hour window do not qualify for makeup lessons.
  • Late cancellations result in the lesson credit being forfeited.

3) Lesson Reservation:

  • Payment must be secured to reserve a lesson.
  • Monthly Tuition AutoPay
    • 30 Minutes – $160
    • 60 Minutes – $320
  • Single Lesson
    • 30 Minutes – $45
    • 60 Minutes – $90

4) Teacher Substitution:

  • Flatts and Sharpe retains the right to arrange a substitute teacher without notice in cases where the regular teacher is sick or unavailable.

5) Refunds and Credit:

  • Single lessons are non-refundable.
  • In emergency situations where a student must withdraw from the calendar, remaining credits will be banked in the student’s account. These credits can be utilized for in-store purchases.
  • Makeup lessons cannot be banked.

Monthly Tuition Agreements

1) Payment Method:

  • Upon registration, an active credit card is required for monthly tuition autopay.
  • Cash payments are not accepted for monthly plans.

2) Tuition Reservation:

  • Tuition secures a designated time with a given teacher each week.
  • Monthly payments are required irrespective of the student’s attendance.

3) Billing Cycle:

  • The tuition fee is $160 for 30 minute lessons and $320 for 60 minute lessons.
  • The tuition fee for the upcoming month’s lessons will be automatically processed on the 26th of each month prior using the credit card information stored in your student account.
  • The monthly tuition fee remains constant regardless of the number of lessons in the month, including national holidays resulting in closures. This consistency ensures your reserved day and time.
  • The tuition plan is based on a 48-week system averaging 4 lessons per month.  Occasionally, a month may only have 3 available lesson dates; however, this will balance out because some months will have a 5th available lesson date.

4) Autopay and Proration:

  • Monthly tuition payments will not be prorated for canceled lessons or makeup credits.
  • While makeup lesson credits can carry over to the next month, future billings will not be adjusted.
  • Any rollover makeup credit will result in an extra lesson the following month.

5) Cancellation of Monthly Tuition:

  • In order to cancel monthly tuition, please submit the form below by the 24th of the given month.
  • Monthly tuition payments are non-refundable for notices received after the 24th.
  • In such cases where the student needs to withdraw from the calendar, credit can be retained in their profile for future lessons or utilized as store credit for merchandise.

Cancel Tuition Payments

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