At Your Door Music Policies & Procedures

At Your Door Music® Lessons in Your Home


At Your Door Music is a traveling music school offering one-on-one lessons in the convenience of your own home. We teach piano, guitar, voice, drums, violin, and other instrument lessons to children ages six and up. We also welcome adults. We teach beginner, intermediate and advanced students.

The AYDM staff is composed of experienced music teachers, many of whom are recent graduates from local music colleges such as Berklee College of Music. Every At Your Door Music teacher is patient, enthusiastic and has a kind demeanor. We all share a philosophy that learning to play a musical instrument should be enjoyable as well as educational. We know that an inspired student is more inclined to play and practice their instrument. We tailor lessons specifically to each student, practice positive reinforcement and encourage our students to take an active role in the direction of their lessons by helping to choose the music they’d like to play.

While the backbone of an AYDM lesson is learning to read music and play songs, our modern teaching approach balances traditional fundamentals with complimentary studies that nurture our student’s artistic, creative relationship with their instrument. AYDM lessons encompass numerous elements of music education including note reading, music theory, scales, chords, ear training, improvisation and much more. Lesson content also spans musical genres including pop, rock, jazz, blues, classical, country, funk and more.

At Your Door Music serves the towns of Wellesley, Wellesley Hills, Weston, Needham, Needham Heights and sections of Newton including Chestnut Hill, Newton Center and West Newton.


We love it when our students attend their lessons prepared with the following:

  • Music Binder and Music
  • Digital Voice Recorder or a recording device (primarily for voice students)
  • Water
  • Instrument

We appreciate when our students:

  • Practice regularly
  • Reflect and share their musical experiences with their teachers
  • Are positive and open-minded about new ideas and experiences


We believe in giving our students the best possible experience and education, and we cannot do this unless we are made aware of any physical, medical, mental, or behavioral conditions that a student may possess. When the teacher is aware of such conditions, they can instruct in a sensitive and informed way that will be more beneficial to the student.

Additionally, our students’ safety is a top priority, and if we are not made aware of the symptoms and effects of students’ conditions, we cannot uphold the safety of the studio. We are not experts, but we do have expert references to assist and guide us.

Your information will only be shared between you, our AYDM program director, and the private lesson instructor. Please contact our Program Director, Ellen Rice, immediately if there is anything we should know about the student.


Our lessons are billed at the rate of $90 per 1-hour lesson, with the exception of students of UV Golibroda (billed at $96 per 1-hour lesson). In order to hold your day, time, and teacher for the upcoming school year, we require a non-refundable deposit of $250 which will be credited toward your annual tuition.

Depending on the day of the week your lesson takes place, you will receive between 35-38 lessons during the AYDM school year. Our school calendar does not correspond exactly to local public or private school calendars, as they are not uniform across the four communities we serve.

To provide additional flexibility to our students and families, we offer the option to “prorate” or remove up to 3 known absences from your schedule at the beginning of the school year. This proration can be applied to any 3 holidays of your choice where you will be out of town or otherwise unable to take a lesson, including Rosh Hashanah, Yom Kippur, Good Friday, Martin Luther King Jr. Day, March Spring Break (for private school students), etc.

Please consult the AYDM 2021-2022 calendar to learn more about our holidays and closed dates.

At enrollment, we will calculate your annual tuition based on the total number of lessons you plan to take (after removing “prorated” dates). Once your tuition has been calculated, your deposit is applied and the remainder is divided into 10 equal monthly installments billed from September 1st through June 1st.


All tuition payments are processed via credit card auto-debit or ACH transaction on the first of each month. All payment information must be received upon registration to confirm a lesson time. It is the responsibility of the parent or adult student to inform the school of any change to their credit card account number and/or expiration date. Any payments received after the 15th of the month will incur a $25 late fee.


Any student, new or established, can withdraw from the program at any time. We offer a four-lesson trial period to students new to AYDM or in their first year with a new AYDM teacher. Students who withdraw during the trial period will receive a full refund, minus a prorated charge for the actual number of lessons received.

Withdrawal from the program after the trial period but prior to the end of the year does not qualify for a tuition refund. We will happily redeem every prepaid lesson, which can be taken by the original student or transferred to a family member or friend.

Teachers cannot accept withdrawal notification. To discontinue lessons, please notify the AYDM program director, Ellen Rice, via email or by calling the office. AYDM reserves the right to terminate lessons for any student without notice. In such a case, a refund for unused lessons will be given, if applicable.


AYDM observes standard music teacher waiting policies. If a student is 10 minutes late, the teacher is automatically dismissed and the lesson will be ineligible for a makeup.

Students who are running late should call their teacher to notify them.


We look forward to a commitment from our students to attend each lesson at the time they have chosen, as this is the best way to positively progress in lessons.

In the event of any cancellation, please do the following:

To cancel a lesson with any amount of notice, please log in to your Pike 13 profile, scroll down to “upcoming lessons,” select the lesson you wish to cancel, and click “cancel visit” at the bottom of the page. This will automatically notify your teacher and the AYDM office of your cancellation

  • Please do not text or email lesson cancellations
  • Lessons not cancelled in accordance with these procedures may not be eligible for a make-up credit

HEALTH NOTE: If a student is believed to have a contagious illness OR does not have the ability to sing or play their instrument due to illness, please cancel your lesson. If a student attends a lesson contagiously ill, the teacher may choose not to stay for the lesson. In such a case no credit will be issued for the missed lesson.

As a precautionary measure to reduce illness in our community during the COVID-19 pandemic, we are currently offering additional flexibility to students who cancel their lessons due to illness. If you are not feeling well, please cancel your lesson before 10 am the day of the lesson and we will do our best to provide you with opportunities for a make-up. Lessons canceled after 10 am the day of the lesson will not be eligible for make-up.

Lessons canceled for any reason other than contagious illness require 24 hours’ notice to receive a make-up.

MAKEUP LESSONS: ADVANCED CANCELLATIONS (with at least 24 hours’ notice):

  • AYDM will offer makeup lessons for up to 2 ADVANCED CANCELLATIONS ​per school year. Lessons cancelled without at least 24 hours notice are not eligible for any make-up credit
  • Each term ends with designated make-up days. If you are due any make ups, you will be contacted prior to the make-up session to arrange your make-up lesson schedule
  • If a student should cancel a make-up lesson another will not be offered
  • In addition to the make-up session that concludes each school year we will occasionally schedule make-ups during the year. Mid-session make-up lessons are offered based upon the mutual availability of teacher and student


  • We are committed to teaching weekly lessons to all registered students at their regularly scheduled times. In the case of a cancellation by the teacher because of illness or an unforeseen conflict, a make up credit will be issued.


It is the responsibility of the parent or adult student to be aware of AYDM events such as recitals and dates the school is open and closed. AYDM will post notices on the website. It is the responsibility of the parent or adult student to inform the school of any address or telephone number change.


Please make sure that you list your lessons as a conflict when auditioning for plays and productions. Due to our high volume of students, AYDM has very little freedom to move lessons after the times are set. Please be very sure of your conflicts and be clear about your commitment to lessons.


AYDM is hereby granted permission to take photographs and videos of the students to use in brochures, posters, advertisements and other promotional materials the school creates. Permission is also hereby granted for AYDM to copyright such photographs in its name.


The end of term 2022 recitals will be held on ​Saturday, June 4. The location and sign-up process for the recital will be announced in spring 2022. Though participation is optional, we encourage all our students to attend. Each recital showcases students of different ages and skill levels playing songs that they like. It’s a chance for our students to share their progress with parents and peers, get some performance experience and gain inspiration and encouragement.

Over the course of the day, there will be numerous separate recitals grouped by teachers and instruments. Given the logistical complexities of scheduling so many recitals in one weekend, AYDM is unable to accommodate special requests.


The At Your Door Music Staff have a reputation for reliability and punctuality. Still, being in transit can vary the starting lesson time by a couple minutes on either side. Because we make house calls exclusively, please understand that lessons total 60 minutes from entering to leaving your home. Naturally most of that time is spent with the student at their instrument. This guideline helps us keep to our busy schedules.


Throughout the Winter months, please provide safe, clear passage for the teacher to get from their car to your door by salting or otherwise de-icing your walkways and front steps. If you’d prefer, please make arrangements with your teacher to come in through another entrance until the ice and snow melt.

At Your Door Music LLC 781-534-3259